Driving Miss Crazy

“Americans will put up with anything provided it doesn’t block traffic.” (Dan Rather) 

Over the last few years of exploring kindness, writing about it, and occasionally talking about it, one of the most frequent comments I encountered from others was along the lines of, “I think I’m a pretty kind person—except when I’m behind the wheel.”

What is it about driving that can turn a pacifist into a warrior, or transform Prince or Princess Charming into Freddy Krueger? As much as it pains me to say it, there are always going to be some people who will be aggressive jerks under any circumstances—and driving just magnifies that jerkiness to cosmic proportions. But there are also kind and good-natured individuals who transform before our very eyes into sneering auto-crats with the vocabulary of a Quentin Tarantino thug.

Clearly, there is no single reason for the metamorphosis that occurs when an otherwise splendid human being gets behind the wheel of their vehicle—be it a Ford F-150 pick-up, a BMW, or a Toyota Prius.

Some studies cite the protection and the anonymity offered by a heavy vehicle moving at high speed. Surrounded by a few thousand pounds of steel, we can name-call and chastise, knowing that similar behaviors directed back at us can’t actually penetrate the armor of our vehicles (unless the other driver is both psychotic and armed, then all bets are off).

I think the fact that we’re nearly always in a hurry is a big factor, too. We’re just trying to get from here to there and aggressive or oblivious drivers slow us down. They get in our way and then they won’t get out of our way. All the while, the clock is ticking.

There may also be a connection to a condition called “illusory superiority,” a cognitive bias whereby individuals overestimate their own qualities and abilities, relative to others(think Lake Wobegon, where, famously, all the women are strong, all the men are good-looking, and all the children are above average). In a famous study conducted some years ago, 93% of American participants rated themselves as above-average drivers. Even with my limited mathematical prowess, I recognize this to be a statistical impossibility. The same study also included Swedish drivers, for whom—somewhat more humbly—only 69% claim to be above average.

So, if 93% of Americans are driving around feeling superior to other drivers, who’s to blame them if they express their superiority by refusing to yield, tailgating, speeding, flashing their lights, and honking their horns. And why should they use turn signals—they know where they’re going, why let the rest of us in on it?

I’ve heard it said that if you really want to get to know someone, just watch how they drive. I don’t think that’s necessarily true. There’s something exceptional about driving—it takes certain people out of their day-to-day tranquil reality and drops them in a dystopian battlefield where they become someone else entirely, someone they’re really not all that proud to be. Again, I exempt the true jerks (jerkus americanus) from this acquittal, because they revel in letting their true colors fly as they terrorize the highways, speed the side streets, and assert their dominance across parking lots.

I came across an interesting study that ranked all fifty states and the District of Columbia by the rudeness of their drivers. It also noted what other state held each state in particular contempt for its driving. Surprisingly (to me at least), Idaho drivers were ranked as the rudest of all, and they are especially hated by drivers from Arizona (a state which is ranked 34th and has as its nemesis the state of California). My own state, Washington, comes out pretty well, ranking 43rd in rudeness, and disliked most by our neighbor to the south, Oregon. Washington drivers don’t seem to hold particular animosity for any other drivers, while California drivers appear to hate nearly everyone. Given how highly-caffeinated Washington State drivers are, our ranking comes as a bit of a surprise. But, then, based on the number of venti Starbucks cups I see in drivers’ hands, I suspect we are all just looking for the next easy-access restroom.

In yet another study of rude driving (there are many!), the author concluded that good and courteous drivers are “turned bad” by rude drivers. The courteous ones mistakenly believe that by venting their frustration they will let offending drivers know they have behaved poorly, so that they will not repeat the behavior in future. “It’s a contradiction,” says road safety researcher Lauren Shaw, “good drivers are using rude and unpleasant bad behavior to teach other drivers how to be better drivers.” All that does, she concludes, is confirm to aggressive drivers the bad behavior of all drivers.

Is there way to conquer our own aggressive driving and not be provoked by the hostile or foolhardy driving habits of others? I think there is, but I suspect few people will like it. Here goes anyway: Let go of needing to be right (or righteous)—even when you know you are. Even when you’re absolutely, positively, without any doubt, certain you are right. Let it go.

Maybe we could take a cue from some of the street signs we see all over (and often ignore):

Yield. Let the other guy in—whether he’s merging onto the highway, trying to change lanes, or snatching up the parking place you had identified as your own. Even if it clearly was your space, or if he jumps in without signaling or waving thanks, what does it cost to acquiesce, and to do so without cussing and name-calling?

Stop. Before you act aggressively or react to another driver’s idiocy or belligerence, pause and ask yourself if that’s really who you want to be and whether you will feel better or worse after yelling an obscenity or making that universally recognized hand-gesture. A pause offers us the option to be gracious and to put an end to escalating rudeness.

Seek Alternate Route. Remind yourself that you always have a choice, and when you make the choice—rather than allowing someone else’s behavior to make it for you—you’re not only exhibiting maturity, you’re modeling good behavior for others on the road or in your own vehicle.

I don’t have the slightest idea what this sign means. But maybe it’s a reminder that we can’t always know what’s going on in someone else’s life that has made them behave aberrantly. Maybe they’re a brand-new driver and they’re terrified … perhaps they’re rushing a loved one to the hospital … possibly they’re lost…. Why not give the benefit of the doubt?

Some people will never change. But if driving is one of the few places where you lose control and succumb to unkindness, challenge yourself to take another route the next time you get behind the wheel. See if you can find the road that leads to inner peace.

“When you argue with a fool, make sure he is not similarly engaged.” (Proverb)

 

 

Hit the Road, Jack

“Be kind whenever possible. It is always possible.” (Dalai Lama)

Attribution: Donna CameronMany years ago I was driving home in heavy afternoon commute traffic. As I approached my exit and switched on my turn signal to change lanes, the car next to me in the lane I wanted to move into sped up, preventing me from moving into the exit lane. I slowed down to let him get ahead and he slowed down. I slowed down some more and he slowed down some more. I looked over at him and he was looking over at me—and laughing. I sped up, and—you guessed it—he sped up. This went on for a bit longer. He continued to laugh as he continued to block my ability to change lanes. As I passed my exit, he waved, and for the first and only time in my life, I made a rude—but expressive—hand gesture.

I fumed as I drove to the next exit and made my way back to the highway to return in the other direction. What a jerk! Why’d he pick me? Where’s a cop when you need one? I also thought about the hand gesture I had made. I assumed it would make me feel better, but it didn’t. By saluting him as I had, I sank nearly to his level. He got the reaction he wanted, and I acted in a way I considered crude.

I’m not going to say he wasn’t a jerk. He was a colossal jerk. I imagine this was a trick he’d performed before, probably only with women driving alone … certainly not burly guys driving 4X4 trucks with gun racks. What kind of a person does that, and, for heaven’s sake, why? But just because he was a jerk, there’s no reason why I needed to be one. If, indeed, making a lewd gesture had made me feel better, then okay, go for it—no harm, no foul—but the act diminished me. It did, however, teach me something important: even under great provocation, that’s not who I want to be.

I’ve often wondered if I had the experience to do over—and I’d rather not, thank you, to any Seattle drivers who may be reading this and know what color Subaru I drive—what would I like my response to have been?

Perhaps if I had smiled and waved he might have had a momentary panic that he was perpetrating this nasty trick on an acquaintance, a friend, or—worse yet—one of his mother’s friends. That might have given him just enough of a pause that he would have stopped being a jerk long enough for me to change lanes. Maybe if I’d blown him a kiss….

Kindness is always a choice, as is unkindness. Every time we choose how we will respond in an emotion-charged situation, we choose what sort of a person we are going to be. And the more times we choose, the more we reinforce who we are. Eventually, maybe, we get to a point where we no longer need to choose—we know who we are and who we have become—and we act out of that now-innate knowledge. If I ever get to that point, I hope I will have chosen kindness at every opportunity. That, I think, is a life well-lived.

“A good character is the best tombstone.  Those who loved you and were helped by you will remember you when forget-me-nots have withered.  Carve your name on hearts, not on marble.” (Charles H. Spurgeon)

Rejecting Kindness

“Kindness can become its own motive.  We are made kind by being kind.” (Eric Hoffer)

Attribution: Donna CameronIt can be upsetting and bewildering when someone rejects our kindness.  An act which was meant to be helpful and benign is rebuffed or rejected.  Sometimes, the intended recipient even lashes out at us.  What did we do wrong?  Are we in some way at fault, or inadequate?

As a result, the next time we want to extend a kindness, we hesitate—fearing rejection or scorn.  Our act of kindness dies before it is born.  Some weeks it feels like there is worldwide scarcity of kindness, and we must do our part to keep the impulses alive.

There is a simple saying that I use often in working with groups or in one-on-one situations:  We assume one another’s good intent.  So simple, and yet so powerful. If only we could always remember it!

The Seattle Times runs a daily section call “Rant and Rave.”  It invites readers to share examples of good and bad behavior and positive and negative encounters in our community.  The raves are frequently descriptions of generosity and kindnesses experienced and witnessed—they’re often uplifting and touching, little vignettes that reinforce our shared humanity.  Here’s an example: “For the Men’s Warehouse employees who helped my developmentally disabled son have the senior prom he’d dreamed of, and for his teachers who made it all happen. It was a night he’ll never forget!”

The rants, on the other hand, often describe careless, rude, or unscrupulous deeds or situations.  A rant caught my eye recently: “To the guy in the VW who flipped me the bird, mouthed obscenities through the glass and then sped off when I was knocking on his window to let him know his tire was flat.”

Who knows why the driver reacted as he did.  He may have been frightened, surprised, or embarrassed.  He may have thought he was caught doing something naughty.  He may have been having a lousy day and the knock on his window put him over the edge (if that’s the case, the dawning awareness of a flat tire a short time later can’t have added to the day’s enjoyment).  But how sad it is that the first reaction some people have to unexpected contact by strangers is to strike out at the individual.

Road Rage

We’ve all heard of road rage precipitated by a honking horn when someone fails to notice the light has turned green.  A tap on the horn is a kindness under those circumstances, one to be responded to with a wave of thanks as the driver proceeds through the light.  Too often it initiates an angry gesture, a curse, or even a brandished weapon.

For those reasons, we are often wary.  I’ve seen lines of cars patiently waiting through two green lights for the oblivious driver to notice that the light has changed (this is Seattle, remember, we are boundlessly courteous).  Rather than honk, I once saw a man get out of his car and politely tap on the driver’s window of the car ahead.  For his effort, he was rewarded with an unkind gesture and screech of tires as the driver shot through the now-yellow light.  I’m sure the driver was embarrassed, but what is it about embarrassment that makes some of us lash out.

Embarrassment

Embarrassment is part of the human experience.  It’s also what makes us human, whether an unzipped fly, a broccoli-adorned tooth, or a verbal gaffe.  It happens.  We’ve all been there.  To not risk embarrassment is to shun human contact entirely.  It seems to me that grace is the ideal response to those embarrassing moments.  More broadly, though, isn’t grace the best response to almost anything?

I hope the driver who knocked on the window of the VW isn’t deterred from doing so the next time s/he thinks a stranger would want to know what s/he has noticed.

And I hope we all (myself most definitely included) can learn to react with grace when someone tries to help us.

 “He who sows sparingly will reap sparingly, and he who sows bountifully will reap bountifully.” (St. Paul)