“Live so that when your children think of fairness, caring, and integrity, they think of you.” (H. Jackson Brown, Jr.)
When I was in the business world, it happened all too often. I would call the sales manager at a favorite hotel and leave a message asking if they had space for a workshop on such-and-such a date. And I would get no response.
Or I would call a member of one of the nonprofits we managed and ask if he was interested in serving on a taskforce to meet with the Governor over health policy. The response: crickets.
“I cannot live without books.” (Thomas Jefferson to John Adams)
Many years ago, a friend gave me a paperweight with that Jefferson quote inscribed on it. It has sat on my desk for more than two decades. I suppose it is a bit of exaggeration to say one cannot live without books. Maslow’s hierarchy did not lump books with food, water, oxygen, or shelter. Had they been mentioned at all, books might have been relegated to the levels where belonging or self-actualization reside.
Less poetic, but perhaps more precise would be to say I cannot imagine a life without books.
“Elegance and kindness is an elegant and kind reply to the rudeness of this world.” (Mehmet Murat ildan)
Edsel Ford Fong, the world’s rudest waiter, 1982; Photo by Ken Gammage; public domain, via Wikimedia Commons
There’s been a story in the news recently about a waiter in Vancouver, British Columbia, who was fired from his job last summer for rude and aggressive behavior. It seems he is now suing his former employer for a human rights violation, claiming that he is not rude, he’s merely French. His firing, Guillaume Rey contends, is discrimination against his “direct and expressive” culture.
The arguments on all sides of this have been most entertaining.
Some are defending rudeness as a quality of the French that is practically inbred. Others are saying that if a Frenchman wants to work in oh-so-polite Canada, he’d better change his ways. Some have said the waiter’s rudeness has been mostly directed toward his work colleagues for their shoddy performance, and that restaurant patrons find him not only acceptable, but charming.
“People won’t have time for you if you are always angry or complaining.” (Stephen Hawking)
Looking around at the world today, there’s plenty to complain about. Those triggers may be different for each of us, but unless you’ve somehow maneuvered your way into a bubble of bliss, there’s a lot of crap raining down on parades everywhere.
So, we complain. We complain about politics, we complain about our jobs, we complain about our relatives, we complain about the cost of turnips, and—of course—we complain about the weather. And we don’t just complain in solitude, or in silence. We also get together and vent—maybe over drinks after work, or around a dinner table, or when we chat with neighbors over the back fence. It seems to come effortlessly.
“We must take sides. Neutrality helps the oppressor, never the victim. Silence encourages the tormentor, never the tormented.” (Elie Wiesel)
Following my last post on civility, I had some great conversations with friends—both via the comments section of the blog and in actual face-to-face conversations (yes, we still occasionally have those—and they’re remarkably energizing!). Some of the conversations have centered around specific instances of incivility:
What do you do when it’s your boss who says…?
I don’t know how to respond when I see someone do….
My father-in-law says things like….
I thought of just the right thing to say while I was driving home….
I’ve talked before about theoretical kindness and practical kindness, and how understanding kindness and even having kind intentions doesn’t always translate to kind actions. Stuff gets in the way. And one of the biggest barriers is our own uncertainty, clumsiness, and hesitation. It’s not that we don’t want to step in or speak out, but we want to do it right. And acting in ways that are constructive may take deliberation. There are plenty of people who speak without considering the effect their words may have. I don’t want to add to that cacophony unless my words are beneficial and healing.