Kindness Withheld is Kindness Lost Forever

“It is not only for what we do that we are held responsible, but also for what we do not do.” (Moliere)

Attribution: Donna CameronLast week, I had the pleasure of speaking at a conference about kindness in business—its benefits to the workplace, to the bottom-line, and to both business owners and employees. It was a receptive group and we had a lot of fun (well, at least I did!). Afterward, a number of people came up to me to share their stories of kindness—kindnesses extended, kindnesses received, and kindnesses witnessed. There were stories of roadside assistance, found wallets, Starbucks’ gift cards, and neighborly sharing.

I was struck once again by a notion that is both obvious and subtle: Most acts of kindness are easy to do, but they’re also just as easy not to do.

It’s easy to dismiss the idea as either gobbledygook or a statement of the glaringly obvious, but to my simple brain, it’s also somewhat profound.

Nobody’s ever going to know or notice if you don’t stop to assist someone whose car is stuck in the snow. Or if you don’t offer to help someone who’s struggling to carry a heavy load. Or if you don’t stop to chat with the homeless guy and hand him a couple of bucks. Nobody’s likely to comment on its absence if you don’t smile, or if you don’t speak some words of appreciation to the waiter or the cashier. What we don’t do is lost forever and the potential it held to begin never-ending ripples of kindness is lost to the world. Who knows where those ripples might have reached and what difference they might have made?

I wonder if that’s why some people pooh-pooh kindness as feeble and inconsequential. How could anything as simple as smiling, holding a door, or offering a compliment make any difference in a world where countries are on the brink of war, where city streets could erupt in violence at any moment, and where inequality and mistrust divide us every which way?

I am reminded of the many times in my life when I was buoyed by a kind word or inspired to be a better me after witnessing the kindness of others. I can also recall times when I held back—afraid of how my words might be received, or reluctant to draw attention to myself. The ease of not doing or not saying offered me a safe haven…but at what cost?

Even this post, describing the simplicity of kindness and the allure of inertia, offers a similar choice. No one would ever know if I hit delete, fearful that the inanity of the obvious will be received with a roll of the eyes or a sigh of impatience. But, if I put it out there, maybe one person (maybe me!) will choose to extend a kindness they might otherwise have allowed to slip away. And who knows where that could lead?

Only one way to find out….

“If you want to be a rebel, be kind.” (Pancho Ramos Stierle)

 

 

To Give or Not to Give

“Wherever there is a human in need, there is an opportunity for kindness and to make a difference.” (Kevin Heath)

Attribution: Donna CameronOver these last couple of years of writing and talking about kindness, a consistently controversial topic of conversation has been whether or not to give money to panhandlers and homeless people. I know people who always try to carry a stash of dollar bills to hand out when they can. An acquaintance keeps socks and hygiene products in her car and offers them to people who appear to be in need.

I also know people—good people—who are vehement that such handouts are wrong-headed and counter-productive. They say the people seeking our dollars are just lazy; if given money, they’ll use it for drugs or alcohol. We’re just enabling them, they tell me.

While attending a conference in Washington, D.C., several years back, I was walking to dinner with a colleague after a long day of meetings. We were stopped on the sidewalk by a young man who asked if we could help him out with any spare change. I reached into my wallet and handed him a dollar. He walked on and so did we. However, for the remainder of our walk and well into our dinner, my friend scolded me for giving the man money. She said he was probably a freeloader who didn’t want to work and made his living conning and begging tourists and bleeding-hearts like me. How did I know that he was really in need, or that he wouldn’t spend the money on drugs or alcohol? She said I was just making the problem worse by handing him money on the street. If he was really in need, there were social service agencies that could help.

I was surprised by her vehemence—I knew her to be a very kind person. She was a nurse, for heaven’s sake! I may have tried to defend my action, but mostly I was just embarrassed. Not embarrassed to have given money, but embarrassed to be scolded like a school-girl. I think I would be more assertive and confident in my reply today.

Nonetheless, I am somewhat chagrined to admit that since that evening I rarely give anyone money when I am in the company of a friend, a business colleague, or even my husband. I’m not proud that I have allowed my fear of embarrassment to inhibit my kindness. I’ve even rationalized it to some degree: this way, when I give someone money, I am freer to stop and exchange a few words with that individual and I don’t have to feel rushed or worry that I’m delaying my companion, or making them uncomfortable. It is a rationalization, though. I fear judgment.

My friend Nancy recently sent me an editorial from the New York Times Opinion Page, entitled, “The Pope on Panhandling: Give Without Worry.” It quotes Pope Francis as saying that it’s “always right” to give to those in need.

When questioned about people who may use the money for drink, Pope Francis said, “[If] a glass of wine is the only happiness he has in life, that’s OK. Instead, ask yourself what do you do on the sly? What ‘happiness’ do you seek in secret?” (I confess, Your Holiness, it’s chocolate.) He also explains that those of us who are “luckier”—who have homes, and families, and jobs—have a responsibility to those less fortunate. Clearly, this is a view not held by all, but it’s one that fills me with hope.

Further, the Pope explains, what counts as much as giving is how we give. It’s not a matter of dropping money into a cup or quickly handing over a dollar and rushing on, but “looking them in the eyes and touching their hands.”

It’s also exchanging a few words. Even if our own pockets happen to be empty, we can always give the gift of seeing someone, respecting them, and acknowledging our shared humanity.

A couple of years ago, I attended a weekend conference in Pittsburgh. It was late May and the weather was glorious. I had a free afternoon, so I walked to a nearby park and sat on a bench with a book. I divided my time between reading and appreciating the sights around me—children playing on the lawn, couples strolling hand-in-hand, squirrels, dogs, flowers, and endless varieties of trees and birds. I remember feeling the overwhelming sense of how fortunate I was to be able to experience it all. For a time, gratitude filled every pore.

After a while, I walked to a local restaurant and ordered lunch, still able to watch the activity of the park and the busy street outside. I asked the waitress to box up my fruit salad and the remaining, untouched half of my sandwich, thinking they would make a fine dinner. Walking back toward my hotel, I felt the fullness of my life and the amazing privilege of when, where, and how I am living. A block or so from my hotel, I noticed an elderly man slumped in a wheelchair. At his side was a can with a few coins in it and a small cardboard sign with lettering that said, “Please Help.”

I stopped and greeted him. Then I said, “I have a half a turkey sandwich here and some fruit salad. Would you like them?”

His eyes widened and he said, “I surely would.” I handed the restaurant bag to him and also reached into my purse for a couple of dollars, which I also handed him. We talked for a minute or two and I noticed how his eyes held a lively twinkle. When I resumed my walk toward my hotel, I felt even lighter and happier than I had before. My brief interaction with the man had felt good. While I’m sure he appreciated the sandwich and the few dollars I handed him, I sensed that even more, he appreciated being seen. He was used to people averting their eyes, ignoring him as they quickly walked by, even occasionally dropping some change or a couple of dollars into his can, but then rushing off without a word.

I think my own gratitude that day opened me to extending a kindness and offering not just the gift of food or money, but the gift of my genuine attention. I received a cherished gift that afternoon.

And maybe that’s a way of thinking about the question of whether or not to give to panhandlers and homeless people. Does your small gift of money, kind words, or attention offer you a gift, as well? Does it make your heart just a little bit bigger…and do you hear it sing just a bit sweeter?

What are your thoughts on giving to street people and the homeless?

“A bit of fragrance always clings to the hand that gives the rose.” (Chinese Proverb)

 

What Are You Holding Back?

“Share your knowledge. It is a way to achieve immortality.” (The Dalai Lama) 

Wikimedia CommonsMy talent as a cook is about equal to my interest in cooking—random and fleeting, sporadic at best. Fortunately for me and our friends, my husband is a good cook, and a venturesome one. He does the lion’s share of the meal prep in our household.

Many years ago, he decided he wanted to master potato salad. He tried several recipes, but never found one that excited him. His stepmother made an exceptionally good potato salad and that’s what he was aiming for. So he asked step-mom for her recipe. She refused.

For whatever reason, she didn’t want anyone else to have her recipe. I wish I could say I was surprised, but she was one of those people who held tightly to everything she had. She had neither open hands nor an open heart. A few years later she died, taking with her the secret to her great potato salad. Sadly, the loss of the salad was probably mourned more than the loss of the woman.

Bill did finally find a great potato salad recipe, shared by TV personality Joan Lunden. We appreciate her generosity every time we enjoy the salad and make it for friends.

As previously noted, my own cooking is generally mediocre and uninspired, but on those rare occasions when someone asks for one of my recipes, I am elated and eager to comply. I have even been known to inflict unrequested recipes on my dinner victims guests. And, fortunately, my friends—who are all fabulous cooks—are always generous in sharing their recipes.

I’ve never understood people who are unwilling to share their recipes. What is it they’re holding on to? Does it give them a sense of superiority to know that no one else will ever be able to replicate their Chicken Marsala or Cherry Chocolate Walnut Cream-Cheese Pie? How much better it would be to know there are people preparing our recipes and thinking of us fondly as they do.

Refusing to share a recipe is just one example of how we sometimes senselessly withhold things in our lives—from recipes, to compliments, to knowledge, to assistance.

In my professional life, I occasionally saw this behavior exhibited by colleagues who somehow felt that holding information close to their vest gave them an advantage. I would see them strategically spring their information in a board or committee meeting, often blindsiding other colleagues who would have welcomed the knowledge earlier. Sometimes this resulted in needless scrambling to adapt to new information that should have been provided sooner. While the individual who withheld the information may have been perceived as smart or powerful, they were acting in their own interest rather than the group’s or organization’s.

Writer Annie Dillard has addressed this more eloquently than anyone I know:

“The impulse to save something good for a better place later is the signal to spend it now. Something more will arise for later, something better. These things fill from behind, from beneath, like well water. Similarly, the impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and abundantly becomes lost to you. You open your safe and find ashes.”

How many of us are guilty of saving things for special occasions, realizing only much later that we never actually enjoyed having them. Maybe it’s a piece of clothing, or a delicate china tea-cup, or a journal so beautiful we hesitate to write in it. Often those special occasions never come, and we die with our treasures neatly tucked away, wrapped in tissue paper.

A story to illustrate this made the rounds of cyberspace many years ago. The author writes about how she and her brother-in-law found an exquisite and expensive silk and lace slip among her sister’s things after she died. It had never been worn—she had been saving it for years for just the right “special occasion.” They had her buried in it.

As writers, we are sometimes guilty of holding onto our ideas, saving them for just the right time, waiting for the ideal place to share them, or the perfect time to tell our story. We delay so long that sometime those stories never get told—and we were the only one who could have told it in just that way. What were we waiting for?

What we love and treasure is not meant to be hoarded or held back, but to be used, shared, enjoyed, and savored. More will come, it always does. Likewise, what we have or know and can give to others is meant to be offered.

Is there anything in your life that you’re holding back—either not sharing with others or not allowing yourself to enjoy? What are you waiting for?

“Don’t die with your best song still unsung.” (Anonymous)

In Gratitude for Friends and Friendship

“Courage. Kindness. Friendship. Character. These are the qualities that define us as human beings, and propel us, on occasion, to greatness.” (R.J. Palacio)

Attribution: Donna CameronI wrote last week about querencia, that physical or psychological place of refuge where each of us finds our strength, safety and sanctuary. It’s where we can be our most authentic self. I noted that in the days ahead it was going to be important for each of us to know where our own querencia is and to have it as our refuge and place of refueling. Over these past few days, I’ve also seen that querencia comes in another important form: friends.

Even when it feels like we’re alone, or when dismay threatens to choke all hope, friends appear to make us realize we’re not alone—we’ll get through this together. Friends are found in the usual ways: the people we’ve known for years whom we can call, or get together with for lunch or coffee, or chat with at the mailbox. We share our pain and bewilderment, we explore ideas, and we find solace in laughter. There are also what I call “21st century friendships.” No less real, these are people across great distances, people we may never even have seen in-person and couldn’t pick out of a line-up, but they are friends just the same. We’ve met them through online classes, social media, and blogs.

In recent days, friends of both types have been gold. They called, emailed, or texted at just the right moment—a thoughtful image, a righteous quote, or a joke to put it all in perspective. They were querencia.

Attribution: Donna CameronI found lavish querencia yesterday walking with my sister-in-law and an amazing 130,000 people across the streets and hills of Seattle. The march—triple the number that had been anticipated—was peaceful, joyous, and immensely energizing. Ordinarily, I feel overwhelmed and grumpy in huge crowds—this was just the opposite. There was always plenty of room for everyone, and on the faces of my fellow marchers smiles, laughter and hope abounded. Friends who were not able to march had sent messages of solidarity and were with us in spirit, providing strength and resolve. The message we sent was one of great hope and greater determination. Anyone who fails to see and hear it is delusional.

This blogging community has also certainly been a place of querencia for me in recent weeks and days. So many people in this community have shared their grief, their wisdom, their sources of inspiration, and their humor (always needed and always appreciated!).

Thank you to so many friends who offered—and continue to offer—strength and support. Thank you for being querencia.

“We cannot tell the precise moment when friendship is formed. As in filling a vessel drop by drop, there is at last a drop which makes it run over; so in a series of kindnesses there is at last one which makes the heart run over.” (Ray Bradbury)

Attribution: Donna CameronAttribution: Donna Cameron

Attribution: donna Cameron

Where Is Your Querencia?

“There is a way to live that makes the angels cry out in rapture. There is a way to live that makes each cell a star.” (from “Clearing,” Morgan Farley)

Attribution: Donna Cameron

Harmony Hill

In recent days, I’ve seen a number of writers and bloggers declare that they chose a single word to be their theme or focal point for 2017. In place of traditional resolutions, they selected words like joy, trust, focus, even kindness, to be their inspiration for the year. I started thinking about what word I might choose. Of course, kindness is my raison d’etre. It’s more than just a word—to me it’s a way of living. It’s at the heart of everything. I looked for another word that might speak to the journey ahead.

The one that sprang to mind is a word I encountered some years ago, in one of my favorite books, Kitchen Table Wisdom. Author Rachel Naomi Remen, MD, introduced the concept of querencia, It is a word that has many meanings—none of them especially clear, and that very imprecision contributes to its allure.

Dr. Remen describes how her cat, Charles, finds querencia in certain favorite places in the house they share—behind the drapes, under the stairs, even in one particular spot in plain sight on the living room rug. There, Charles is fearless, he is calm and relaxed. He casts off his usual wariness and basks in serenity. Remen herself finds querencia walking through Muir Woods in early morning before the tourists arrive. She also describes how when the cancer patients she works with find their querencia it begets in them a new strength and peace.

What is this marvelous and magical place?

Most commonly, querencia is used to describe the place in a bull ring (“corrida”) where the bull goes to feel safe and to gather his strength. For each bull it is a different place, so it is the job of the matador to recognize where querencia is for each bull, and keep him out of that spot. I find the idea of bull-fighting abhorrent, but the concept of finding our individual place of safety and sanctuary—while a force tries to keep us away from it—that is compelling … and certainly timely.

As I researched the word online, I found other definitions for querencia:

From Wikipedia: In Spanish, querencia describes a place where one feels safe, a place from which one’s strength of character is drawn, a place where one feels at home.

John Jeremiah Sullivan defines querencia as “an untranslatable Spanish word that means something like ‘the place where you are your most authentic self’.”

Other definitions:

  • A place in which we know exactly who we are; the place from which we speak our deepest beliefs
  • A safe haven, lair, or sanctuary

If I were a teacher, I would introduce my students to this word. I would put it on spelling tests and ask students to write papers describing their querencia. If I were a parent, I would talk to my child about querencia and encourage them to become familiar with their own place of safety and strength.

How wonderful it would have been at age 8 or 18 to know such a word, to know that there is a place of security and refuge that is ours alone, a place to go to gather strength and be exactly who we are, with no pressure to conform to norms or expectations imposed by others. No matter how idyllic one’s childhood may be, there are always times when we look for safe haven, or when we seek the confidence to speak from the depths of our heart, or when we recognize the place where we come face-to-face with our most authentic self and know that we have found something precious.

Querencia can be a physical place: at the foot of a favorite tree, a cozy window seat, a forest path. Or it can be a place inside us where we breathe into our own strength and feel our own certainty, a certainty that we don’t need to share with anyone else or proselytize to others to convince ourselves. Querencia might be the sense of transport we feel when we read a book, knowing as we do so that it is changing our life. And it might be that sense of oneness with nature that occurs when a place takes our breath away and replaces it—if only for an instant—with its own essence. Or it might be what we feel when we listen to a symphony by Sibelius. For each of us it will be different.

There are places I go to for querencia: the deck of our cabin facing Mt. Pilchuck and the Cascade Range, the labyrinth I built a few summers ago and walk every chance I get, certain books or passages from books that resonate to the thrum of my heart. In my memory, I go to a tiny, secluded cove near a condo my husband and I stayed in years ago on the island of St. John. It was a place of perfect peace, warm water, and star-studded night skies.

As I get older and shed some of the excesses from my life, I see that my inner querencia is much less elusive than it once was. I have cleared a space for it. That matador whose job it has been to keep me away from my querencia has also become less vigilant—perhaps she, too, recognizes the importance of having that place of personal sanctuary.

Something tells me querencia will be a much-needed refuge for many of us in the coming year. It will be a place to retreat to when we see and hear things that denigrate our values, when we are worn down by the effort of standing up to injustice, and when we need to replenish our souls in order to continue standing up.

I didn’t know the word as a child, but I know it now, and I think it’s a fine word to be my companion for 2017. Feel free to adopt it as your own. There is querencia for each of us. Where’s yours?

“Within you there is a stillness and sanctuary to which you can retreat at any time and be yourself.” (Hermann Hesse)